Bike Shop Software
Looking For An Easy To Use POS System For Your Bicycle Shop?
“POS software is changing with the times. One company leading this POS change is MerchantOS.”Jason Norman, Bicycle Retailer and Industry News
Jason Norman, writing in Bicycle Retailer and Industry News, lists some of the advantages of a Web-based system: real-time access from anywhere, freedom from making your own backups, no worry about viruses or hardware failures, minimal initial investment, and platform independence. He observes that “Point-of-sale (POS) software is changing with the times” and MerchantOS is “one company leading this POS change.”
Hear from a few of the bike shops that love MerchantOS!
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Scott Fitzgerald
Jackson Hole, Wyoming
Scott, owner of Fitzgerald's Bicycles, has been delighted with the ease-of-use of MerchantOS and how it has simplified their lives as retailers.
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Deborah Rauens
Chicago, Illinois
Here's Deborah Rauens of Rapid Transit Cycleshop in Chicago. Debbie sleeps better at night because she trusts her data to MerchantOS. Are you losing sleep like Debbie was?
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David Nazaroff
New York, New York
Owner of Toga Bike Shops in New York knew he needed a new point-of-sale system. Since he runs 4 shops, David did his homework before he switched.
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Shane Wilson
Hood River, Oregon
Shane's favorite feature is his ability to access his MerchantOS system from his iPhone. His wife Julie does all their books from home, or anywhere she pleases.
We know bike shops
With more than a thousand bike shops using our software we've dealt with nearly every bike-shop question in the book. We're always looking at ways to optimize our software to make your business run smoother, more efficiently and more profitably.
120+ Bicycle-industry catalogs
There are over 600,000 bicycle products. You don’t have time to hand enter all that data and we already have catalogs from all the major bicycle-industry vendors. We're constantly updating and adding to our collection of catalogs and we're always happy to add catalogs we don't have already.
Easy Purchase Orders
We have catalogs from all the major bicycle vendors. This makes creating a purchase orders easy because you don’t have to type in product descriptions, cost or product details – we already have it all!
Fast and efficient point of sale
Quickly handle special orders, layaways, work orders, deposits, refunds, store credits, gift cards, credit card transactions and more. All from the point of sale without making the customer wait.
Customer Relations Management (CRM)
We keep track of all your customers, their purchase history, special orders, layaways, work order history, credit accounts, gift cards, and more! When a customer comes in asking about that special order you’ll be able to give them fast and accurate information.
Work Orders and Service Department
Create a customer work order and track it to completion. Lookup previous work orders for the customer and their individual bikes.
Ease of use
There are many more features in MerchantOS but the most important is ease of use. It won’t take you long to get comfortable with the system and if you do need help we are a phone call or email away.
Integrated Vendors
We are tightly integrated with the some of biggest names in the bicycle industry.
With integrated vendors, we can send your purchase order directly to their ordering systems, provide instant stock availability and other powerful ordering features. With non-integrated vendors you can easily print and mail or email your MerchantOS generated purchase order.
| Vendor | Catalog Sync | P.O. Upload | Invoice Download | Stock Levels | Multiple Locations |
|---|---|---|---|---|---|
| Action Bicycle | ✓ | ✗ | ✗ | ✓ | n/a |
| Bicycle Technologies International | ✓ | ✗ | ✗ | ✓ | n/a |
| Downeast | ✓ | ✓ | ✗ | ✓ | n/a |
| Electra Bicycles | ✓ | ✗ | ✗ | ✓ | ✓ |
| Giant | ✓ | ✓ | ✗ | ✓* | ✓ |
| Hans Johnsen | ✓ | ✗ | ✗ | ✓ | n/a |
| Hawley | ✓ | ✓ | ✓ | ✓* | n/a |
| J&B Importers | ✓ | ✓ | ✗ | ✓ | ✓ |
| QBP | ✓ | ✓ | ✓ | ✓* | ✓ |
| Raleigh | ✓ | ✗ | ✗ | ✓ | ✓ |
| Seattle Bike Supply | ✓ | ✗ | ✗ | ✓ | ✓ |
| Sinclair Imports | ✓ | ✗ | ✗ | ✓ | n/a |
| Specialized | ✓ | ✓ | ✓ | ✓ | ✓ |
Catalog Sync
We automatically download the vendor’s complete catalog each night and make sure you have the latest items and price information.
Purchase Order (P.O.) Upload
Create a purchase order in MerchantOS and instantly relay it to selected vendors for fulfillment.
Invoice Download
After a vendor has fulfilled an order you can download and import the invoice for easy inventory maintenance.
Stock Levels
Daily in-stock information allows you to check to see if a vendor has an item in stock or back ordered from anywhere.
* Giant, Hawley and QBP integrations do real-time stock level checks.
Multiple Locations
For vendors with multiple warehouses, MerchantOS supports checking stock levels and making purchase orders for each specific vendor warehouse location.
You also get access to the power of industry-leading organizations like The Bike Cooperative & SmartEtailing.
The Bike Cooperative gives independent bicycle retailers access to great resources and MerchantOS makes taking advantage of those resources even easier. Setting up enrollment and redemption of customer rewards is simple, and all the data you need is automatically sent by MerchantOS to The Bike Cooperative so you can focus on customers, not spreadsheets.
SmartEtailing is a specialized e-commerce solution for bicycle retailers. MerchantOS provides quick and easy inventory management and syncs data with SmartEtailing where consumers can find detailed product information. MerchantOS downloads your SmartEtailing orders, keeping your inventory in sync with your sales in your store and online.
With SmartEtailing's Buy Local Now, you can sell direct and local from vendor to consumer. MerchantOS tracks these sales so you'll always know what's going on.