While Ivan, Luke and Brian were in Austin attending SXSW Interactive in early March, they had a chance to visit with some of our MerchantOS customers – three wicked cool shops full of handblown glass, a shop crew killin’ it preparing bike rentals for SXSW crowds, and experienced mechanics busy fixing customer’s bikes so they can ride on.
Luke and Brian met with owner, Lee Gresham, Karl and the team at East Side Pedal Pushers. This hip old machine shop-turned awesome bicycle shop is located in the heart of East Austin and chock-full of both used and new bikes and accessories. During their short visit, Luke and Brian watched them service just shy of a dozen bicycles for customers, sending these happy cyclists on their way to pedal around Austin. East Side Pedal Pushers is an independently owned gem of a bike shop, operating since 2002. These guys have been using MerchantOS for their point of sale for over a year now.
The next visit was to 1020 Glass Art & Decor, a unique niche shop that specializes in custom blown glass for both individuals and interior designers. The shop was overflowing with beautifully crafted glass sculptures, vases, plates, chandeliers and figurines – including a healthy collection of Texas long horn cattle for folks who want a taste of Texas culture. Brian spoke with Operations Director, Blake Ramirez, then Ivan, Luke and Brian met with the store manager, David, at their new retail location in the 2nd Street District. When 1020 Glass Art & Decor was planning the opening of their retail location, they researched point of sale systems and found MerchantOS to be the best fit for them, and are happy with their decision.
The third place they visited was Barton Springs Bike Rentals, well known around Austin as B.S. Bike Rentals, supplying the greater population of Austin residents and visitors with bikes to get around town. Luke and Brian met with owner, Mark Mitchell, his entire team and the store mascot Shorty, an Australian Sheppard. To say this team was working hard is an understatement. They were busy building, test riding, and preparing bikes for the massive crowds that pour into Austin every year for the biggest interactive festival in the world, bringing about 20,000 people to Austin over a 2 week period.
Stay tuned for more photos and details in future posts about these shops and how they run their businesses. Luke, Brian and Ivan had a great time meeting with these enthusiastic MerchantOS customers, and we always look forward to meeting with more.