If you didn’t get a chance to attend our UX Open House yesterday, here’s your chance to preview our new user interface. Check out a recording of the Open House as well as some screenshots that will let you take a closer look at where we’re going with this new user experience for MerchantOS.
We’re planning more user-input opportunities in the near future but if you have comments, questions or constructive criticism, feel free to share with us in the comments below and we’ll use them to make MerchantOS even better for you!
Since everyone asks, the plan for releasing this new user interface to customers is a multi-step process. We’ll continue sharing the work in-progress until we have everything nailed down and functional. Once we’ve gotten the UI to a point where we think it’s usable, we’ll setup a place for customers to login and test the new interface. After collecting feedback and making any necessary adjustments we’ll start moving customers over. We don’t have specific dates for these events yet, but we’re pushing hard to get this new look out to customers ASAP.
In the last few years we updated and polished the look and feel of our web site and branding but the actual product’s look and feel hasn’t gotten a lot of love from our design team. That’s about to change in a major way – we’re working on a significant refresh of the MerchantOS look-and-feel and we want to get your input early and often as we work towards releasing this exciting update to MerchantOS.
Inside lies knitting nirvana. Stacked with cubbies full of multicolored skeins, the well-organized space carries much to tickle the fancy of any level crafter, from novice to expert: needles and hooks, patterns and how-to books, vintage buttons, and a good selection of notions and accessories.
Once the brick-and-mortar location opened in 2009, Sarah and her staff harnessed social media to stir up business. They later launched an online shop and a blog (publicizing sales, new products, tips, contests, classes, in-store events, etc.). Sales now stream in from around the world.
She says, “The launch of Happy Knit’s online store was probably our biggest victory. We had no idea how the online knitting community would respond, but we are so lucky to have just as loyal customers there as we do in person. Some people are such regulars and we know their tastes so well, we email them personally when a new base or color comes in that we think they’ll like.
