Update: “Queens Logic”

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We released another group of small changes and bug fixes this week – a bunch of behind the scenes stuff. We promise we’re still working hard around here, although sometimes it’s not as apparent to the user.

See the complete release notes for “Queens Logic” →

Movie Synopsis

Queens Logic – 1991

When childhood friends Al, Dennis and Eliot get together for Ray’s wedding, which may or may not happen, they end up on a roller-coaster ride through reality. During one tumultuous, crazy weekend, they face adulthood and each other with new found maturity and discover what Queens Logic is all about. This comedy takes a look at friendship, loyalty, and love. Written by Echo Bridge Home Entertainment

Meet SWARM, a way to track customers and their spending habits

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This is a guest post by the team at Swarm.

Plug Into the Matrix: Run Your Store More Efficiently with Merchant OS and Swarm

Swarm Logo (Black) copy 2

Smartphones, cloud computing, websites devoted to cat videos. Wouldn’t it be great if this whiz-bang technology could help you run your store more efficiently? Imagine getting real answers to questions like:

  • How many people came into my store today? This week? Last month?
  • Which customers spend the most? How can I get them in the store more often?
  • Are my promotion and marketing activities really working?
  • How effective are my managers and sales associates? Continue reading →

Update: “Starting Over”

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This week in updates, we have a couple bug fixes…check ‘em!

  • You can now login using google with no issues or redirect back to the login page.
  • Shopify now recognizes merchandise with the size 0 (zero).

Movie Synopsis

“Starting Over” – 1979

A divorced man falls in love, but somehow he can’t get over his ex-wife. This affects his love life in comic ways. Based on Dan Wakefield’s novel.

UX Open House Video

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Screen Shot 2013-04-17 at 4.54.16 PM

If you didn’t get a chance to attend our UX Open House yesterday, here’s your chance to preview our new user interface. Check out a recording of the Open House as well as some screenshots that will let you take a closer look at where we’re going with this new user experience for MerchantOS.

We’re planning more user-input opportunities in the near future but if you have comments, questions or constructive criticism, feel free to share with us in the comments below and we’ll use them to make MerchantOS even better for you!

Since everyone asks, the plan for releasing this new user interface to customers is a multi-step process. We’ll continue sharing the work in-progress until we have everything nailed down and functional. Once we’ve gotten the UI to a point where we think it’s usable, we’ll setup a place for customers to login and test the new interface. After collecting feedback and making any necessary adjustments we’ll start moving customers over. We don’t have specific dates for these events yet, but we’re pushing hard to get this new look out to customers ASAP.

Continue reading →

Update: “Planes, Trains & Automobiles”

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We fixed a few bugs this week! And to be honest, I didn’t realize Kevin even starred in this one…

  • Customer name now shows up in Customer Search when they have no info in contact fields.
  • The shipping costs now display correctly when importing a shipping cost from an integrated invoice into a PO.
  • You can now print up to 1000 labels within print templates.
  • Fixed a bug where “Link to this page” links which were broken in the reports section of MerchantOS.
  • When you run an Item Search and sort by the Quantity column, it now sorts numerically instead of alphabetically.

Movie Synopsis

Planes, Trains & Automobiles (1987)

A man must struggle to travel home for Thanksgiving, with an obnoxious slob of a shower ring salesman as his only companion.

Feeling clever? Show us what you got.

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As you’ve probably (hopefully) noticed, we’ve updated our login page to make it mobile friendly and a little nicer on the eyes. We’ve also added a dash of alternating ‘flair’ above the login field —because that’s what we do, check it out. Wanna be a part of that flair for all 2200 MerchantOS customers to see? Send us a phrase — we’ll pick our top three and include them in the mix. To participate, send me an email with your phrase by Friday, April 19th: kerry@merchantos.com. For your phrase to be considered you must:

  • Include our name, “MerchantOS” in the phrase
  • Use no more than 50 characters
  • Keep it clean, for the whole family to enjoy
  • Be funny or quirky or witty or all of the above

2013 Login Screen

User Experience Open House – Part Deux

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openhouseIn the last few years we updated and polished the look and feel of our web site and branding but the actual product’s look and feel hasn’t gotten a lot of love from our design team. That’s about to change in a major way – we’re working on a significant refresh of the MerchantOS look-and-feel and we want to get your input early and often as we work towards releasing this exciting update to MerchantOS.

We will host our second online “User Experience Open House” on Tuesday, April 16, 2013 at 3:00 PM (PDT). This is where you can see a preview of the new user interface, ask questions and make suggestions about what you’d like to see in both this current project and future ones.

Technical Note: We’re reworking our online presentations to (hopefully) offer much better audio and video quality as well as high-quality recording so you can check out the open house content later even if you can’t make it to live event.

Update: “End of the Line”

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We have a few updates to share with you this week in our “End of the Line” update:

  • We updated our Login page to be compatible with our iOS sales app, it is now mobile friendly…and prettier.
  • Debit transactions are no longer presented for refund unless they can actually be refunded.
  • Our turns report never worked very well, so we removed it until we can produce something more useful and accurate.

Movie Synopsis

“End of the Line” – 1987

When the closure of a railway is announced, employees commandeer a locomotive to get to corporate headquarters and confront the president.

Well that was quite the detailed movie description from IMDb! This must be one of Kevin’s finest.